Privacy Policy

Auburn Heights Senior Care Inc. (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, and other details you provide through contact forms, inquiries, or applications.
Resident/Prospective Resident Information: When you or your family inquire about our assisted living services, we may collect details relevant to care needs (e.g., age, health conditions, and lifestyle preferences).
Technical Information: IP address, browser type, device type, pages visited, and cookies that help us improve your website experience.

2. How We Use Your Information

We use your information to:

Respond to inquiries and provide information about our services.
Process applications and coordinate tours or admissions.
Improve our website, marketing, and customer service.
Comply with legal and regulatory obligations.
Communicate updates, offers, or newsletters (you may opt-out anytime).

3. How We Share Information

We do not sell your personal information. We may share information only in the following circumstances:

Service Providers: With trusted vendors who help us operate our business (e.g., website hosting, email systems, payment processors).
Legal Requirements: If required by law, court order, or government regulation.
Resident Care: With medical professionals or insurance providers, but only as permitted under HIPAA and applicable laws.

4. Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

Remember your preferences and settings.
Analyze site traffic and performance.
Improve website functionality and user experience.

Managing Cookies: You may disable cookies in your browser settings. Please note that some features of the site may not function properly if cookies are disabled.

5. Data Security

We implement reasonable technical and administrative safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have rights under privacy laws, including:

Accessing the personal data we hold about you.
Requesting corrections or updates.
Requesting deletion of your information, subject to legal requirements.
Opting out of marketing communications.

7. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children without parental consent.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites.

9. Website Disclaimer

Informational Purposes Only: The content on our website is provided for general informational purposes and should not be considered medical, legal, or professional advice.
No Medical Diagnosis or Treatment: Any health-related information shared on this site is not a substitute for professional medical advice, diagnosis, or treatment. Always consult with a qualified healthcare provider regarding any medical condition or care decisions.
No Guarantee of Outcomes: While we strive to keep all information accurate and up to date, we make no warranties about the completeness, reliability, or accuracy of website content.
Use at Your Own Risk: By using our site, you agree that Auburn Heights Senior Care Inc. is not responsible for any damages or liabilities arising from reliance on website content.

10. Changes to This Policy

We may update this Privacy Policy and Disclaimer from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Accessibility Statement

Auburn Heights Senior Care Inc. is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Our Commitment

We strive to follow the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, to ensure our website is usable and accessible.
We are committed to creating a website that is inclusive, regardless of a user’s technology, abilities, or limitations.

Measures We Take

Regularly reviewing and testing our website for accessibility improvements.
Using clear headings, alt text for images, and easy-to-read fonts.
Ensuring sufficient color contrast between text and background.
Providing keyboard navigation options where possible.
Making forms and interactive features as accessible as possible.

Limitations & Alternatives

While we aim for full accessibility, some areas of our site may not yet meet the highest accessibility standards. We are actively working to correct this. If you encounter an accessibility issue, we encourage you to reach out so we can provide assistance or alternative formats.

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers, please contact us:

Contact Us

If you have questions about this Privacy Policy, Cookie Policy, or Website Disclaimer, please contact us:

Auburn Heights Senior Care Inc.

110 N Auburn Rd, Auburn MI 48611

auburnheightsmi@gmail.com

989-662-2099